Managing Teams

Teams allow you to collaborate with others and share monitoring responsibilities. Each team has its own sites, monitoring settings, billing, and member access controls.

​

Personal team

When you register, SitePulse creates a personal team for your account. This is your default workspace for adding sites and running checks.

• The personal team cannot be deleted
• You can create additional teams for clients or projects
• The API exposes personal_team: true on the team resource for your personal workspace

​

Creating or joining a team

New users verify their email before creating or joining a team. After verification, users without a team create one unless they have a pending invitation to accept. Open Teams to switch workspaces, review team owners, see member and site counts, create another team, or open pending invitations. When you create a team, you set the team name and can upload a team avatar. The new team becomes available as a separate workspace with its own sites, checks, issues, monitoring settings, notifications, and billing.

​

Roles

SitePulse uses three practical access levels: Members do not manage team settings, members, notifications, monitoring defaults, billing, or team security. Manual check access depends on the user’s role permissions and plan limits.

​

Members and invitations

Admins and owners can invite members by email and choose a role.

• An invitation can only be accepted by the email address it was sent to
• Pending invitations count toward the team’s seat limit
• Pending invitations can be revoked by users with member-management permission
• Invitees can decline their own invitations
• When a member’s role changes, SitePulse emails that member so they know their access changed

The Members page has separate tabs for current members and pending invitations. Admins and owners can invite a member, edit a member’s role, remove a member, or cancel an invitation. Non-owner members can leave a team themselves when policy allows it.

​

Team-scoped settings

Monitoring defaults (cadence, thresholds, escalation, quiet time) and notification destinations are configured per team by admins and owners. See Monitoring settings and Notifications.

​

Billing

Billing is managed by the team owner through Stripe (checkout and billing portal), covering plan selection, payment methods, plan limits, and invoice history.

​

Plans

SitePulse offers three pricing tiers. All plans include all five check tools. See Billing and plans for current prices, usage limits, manual-check quotas, invoices, and Stripe portal behavior.

​

Security

Admins and owners can require two-factor authentication (2FA) for all members from the team edit page. When the requirement is enabled, members who have not set up 2FA are prompted to do so and cannot access team-scoped areas until they complete setup.

​

Danger zone

Team danger-zone actions are permanent. Your personal team cannot be deleted while it is your active workspace.

​

Team context

Sites, monitoring settings, notifications, and billing are always scoped to your current team. Switching teams changes that context for the rest of the session. You can leave a team yourself (owner removal and self-removal rules apply).